important terms

Payment is due upon first day of service. Cash, check, and Venmo are accepted. Checks returned for insufficient funds may be charged a $38 NSF fee.

Cancellations will be fully refunded, provided we are given at least 72 hours notice. Partial refunds will be issued if 48-71 hours notice given. No refund if less than 48 hours notice is given. We are willing to reschedule should something come up and just ask that you give as much notice as possible!

We provide services on most holidays, with the exception of: Easter, Thanksgiving, Christmas and New Year's Day. There will be an up-charge of $5 on Independence Day, Memorial Day and Labor Day. 

We want you and your pets to be as happy with our services as possible! Please let us know if you have any questions, concerns or special requests, and we will do our best to accommodate them. We are always happy to send photos and updates of your pets too, so you can rest easy knowing they are in good hands!